Privacy Policy
Your privacy is important to us. This policy describes how Pearl Connect collects, uses, and protects your personal information.
Information We Collect
Pearl Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account
- Subscribe to our newsletter or mailing list
- Contact us through forms, email, or phone
- Request information about our services
- Participate in surveys, contests, or promotional activities
- Submit feedback or testimonials
Types of Personal Information
The personal information we collect may include:
- Name and contact information (email address, phone number, mailing address)
- Company information and job title
- Communication preferences and interests
- Website usage data and analytics
- IP address and device information
- Cookies and tracking technologies data
How We Use Your Information
Service Provision
- • Deliver our services and support
- • Process transactions and requests
- • Maintain service quality
- • Provide customer support
Communication
- • Send service updates
- • Respond to inquiries
- • Marketing communications
- • Newsletter subscriptions
Improvement
- • Analyze website usage
- • Improve user experience
- • Develop new features
- • Research and analytics
Legal Compliance
- • Comply with laws
- • Protect rights and safety
- • Prevent fraud and abuse
- • Enforce terms of service
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving users, provided that these parties agree to keep this information confidential and use it only for our specified purposes.
Legal Requirements
We may disclose your information if required to do so by law or if we believe that such action is necessary to:
- Comply with legal processes or government requests
- Protect and defend our rights, property, or safety
- Investigate fraud or security issues
- Protect the rights, property, or safety of our users or others
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the business transaction, with appropriate notice provided.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us improve our services.
Types of Cookies We Use
Essential Cookies
Required for website functionality and cannot be disabled. These include session management, security, and core features.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data and statistics.
Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
Preference Cookies
Remember your settings and preferences to provide a personalized experience.
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. For more detailed information about our cookie practices, please refer to our Cookie Policy.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- • SSL/TLS encryption for data transmission
- • Secure server infrastructure
- • Regular security assessments
- • Access controls and authentication
- • Data backup and recovery procedures
Data Retention
- • Personal data kept only as long as necessary
- • Regular deletion of outdated information
- • Compliance with legal retention requirements
- • Secure data disposal procedures
- • User-initiated deletion requests honored
Important Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously monitor and improve our security measures.
Your Rights and Choices
You have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
Your Rights Include:
- ✓ Access: Request copies of your personal data
- ✓ Correction: Request correction of inaccurate information
- ✓ Deletion: Request deletion of your personal data
- ✓ Portability: Request transfer of your data
- ✓ Restriction: Request limitation of processing
- ✓ Objection: Object to certain types of processing
- ✓ Withdraw Consent: Withdraw consent for processing
- ✓ Complaint: File complaints with authorities
International Data Transfers
Pearl Connect operates from Bahrain and may transfer your personal information to countries outside your jurisdiction. When we transfer personal data internationally, we ensure appropriate safeguards are in place.
Transfer Safeguards
- Legal adequacy decisions by relevant authorities
- Standard contractual clauses for data protection
- Binding corporate rules for intra-group transfers
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parents and guardians who believe their child has provided us with personal information should contact us immediately using the information provided below.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notification
- Provide a summary of key changes when appropriate
- Obtain your consent for material changes where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights regarding your personal information, please contact us:
Pearl Connect
Quick Links
Response Time
We will respond to your inquiries within 48 hours during business days. For urgent matters, please call us directly during business hours.